The Silver Line is a free confidential helpline offering information, friendship and advice to older people. It is available 24 hours a day, 365 days a year. Our specially-trained helpline team: * Offer information, friendship and advice. * Link callers to local groups and services. * Offer regular friendship calls. * Protect and support older people who are suffering abuse and neglect. 68% of calls to the helpline are made at night and weekends. **Who can use The Silver Line - **The Silver Line is a helpline and friendship service for people aged 55 and over. **All helpline calls are free - **The Silver Line Helpline is free to callers. ### Silver Letters For those who don't wish to call - there is also the chance to join Silver Letters which provide the opportunity for older people to exchange regular friendship letters with a Silver Live Friend. If you know an older person who might be interested in joining Silver Letters to exchange regular letters with a friend, you can download and complete a referral form [here](https://www.thesilverline.org.uk/wp-content/uploads/2018/04/Third-Party-Referral-Form-fillable.doc) or if you have any questions about the service please email [firstname.lastname@example.org](mailto:email@example.com) or call 020 7224 2020.